Service counters
Each counter lists what we take on, what helps us start and what you should expect back. Pick one or combine them on the enquiry form.
Mobile app development
Apps for iOS and Android built around the tasks people actually carry out on a phone, with attention to offline moments, permissions and small screens.
We take on
- New app builds from agreed scope
- Extending or tidying an existing app
- Connecting to services you already use
- Test builds for your team to try
Helpful from you
- Who uses it and where
- Accounts for stores or back ends you own
- Any existing code or designs
App, UI and UX design
Screens and flows worked out before code is written, so decisions are cheap to change. We design for legibility, contrast and keyboard and screen reader use.
We take on
- User flows and wireframes
- Interface design for app or web
- Reviewing an existing interface for friction
- Simple component guidance for developers
Helpful from you
- Examples you like and dislike
- Brand assets if you have them
- Honest notes on what users complain about
Websites
Websites that load quickly, read clearly and that you can keep up to date without calling us for every comma.
We take on
- Small business and information sites
- Rebuilding an awkward existing site
- Contact forms and basic content structure
- Accessibility and mobile layout fixes
Helpful from you
- Domain and hosting access, or a plan for it
- Your text, or notes we can shape
- Pages that must exist
Release assistance
Help getting an app through store submission: listings, screenshots checklist, privacy declarations and responding to review feedback.
We take on
- Store listing preparation
- Pre-release checklist runs
- Interpreting review rejections
- Version and build housekeeping
Helpful from you
- Developer accounts you own
- The build or source
- Your privacy practices, stated plainly
IT customer support
Practical help with the everyday: email set-up, devices misbehaving, accounts, printers and the web tools your business relies on.
We take on
- Diagnosing faults with you remotely
- Account and mailbox set-up guidance
- Device and software troubleshooting
- Writing up what changed and why
Helpful from you
- A clear issue report
- What you tried already
- When it last worked